Premier Attractions Barbados
 
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Frequently Asked Questions

Have a question about our tours or activities? Take a look at the questions below… there’s a good chance you’ll find your answer there. If you’re still unclear about something, please contact us.

Do we have to tip? How much should we tip?

Tipping is totally at your discretion.  Feel free to tip your guide or crew if you’ve had a great time on tour.

Do I need to take additional cash with us on tour? If so how much?

All tours accept major credit (VISA, Mastercard, American Express), so travelling with cash is not essential.  It may however be prudent to travel with some discretionary cash (the amount of which, is up to you) for incidental purchases outside of the scope of the cost of your tour.

Can I book a private tour?

Certainly.  Simply fill out our Private Booking Form with your specifications and submit to receive a customised quotation.

Where do I wait for my tour pick-up?

Generally the pick-up point will be the lobby of your hotel, villa or guest house* at the identified pick-up time.  Pick-up is primarily provided along the West and South Coasts; otherwise we would waive the transfer fee and you can make your own way to the departure point for the tour or a specialty pick-up can be arranged at a nominal fee.

* PICK-UP PROTOCOL

On arrival the driver will identify himself and announce the surname(s) of the guest(s) for pick-up.  Should they not be able to find you, a query will be made with Front Desk to call your room in the event that you are running late.   After exhausting this option, the transfer will depart without you.

  • If your pick-up is late, please contact us or have the Front Desk contact us so we can advise of its status.
  • If you believe you may have missed your pick-up, please contact us or have the Front Desk contact us so we advise of further options to allow you to make your tour departure time.

Can children go on tour alone?

No.  Generally all minors (under 16 years of age) must be accompanied by an adult parent or chaperone on all tours.  In some cases an exception can be made by the respective tour, however this is solely at their discretion.  If for some reason this may be required, please advise us in the Notes Section when booking.

Can I bring my camera?

Yes – In fact we encourage it as each tour offers unique photographic opportunities which we certainly hope you will take advantage of.  Depending on the tour, we recommend having a wrist or neck strap attached to keep it safe and secure.  Please remember, you are responsible for your own camera when on tour.  P.S. Don’t forget to share your favourite photos of the great time you had out with us when you get the chance!

Can I give a tour as a gift?

Yes, of course you can!  We receive this query quite often from friends or family who wish to gift a tour experience to a honeymooning couple or persons celebrating a birthday or anniversary.  It is a wonderful surprise which you can either present to them before they depart or alternatively we surprise them with a delivery to the advised hotel.

Do you accommodate persons with special meal requirements?

Yes, we endeavour to accommodate most dietary requirements, simply advise us accordingly in the Notes Section when booking of your specific dietary needs.  All food inclusive tours will be notified and a special plate prepared for you.

I have food allergies, can I eat the food on tour?

Your health and safety is paramount to us.  If you have a known food allergy, please alert us in the Notes Section when booking.  All food and beverage inclusive tours will be notified and a special plate prepared for you.

Do you offer foreign language tours?

Yes – though tours are primarily in English, a Foreign Language tour is possible upon request and with appropriate notification.  Please advise of the required language in the Notes Section when booking.

Is smoking allowed on tour?

On Oct 1st 2010, Barbados imposed a no smoking in public establishments.  Since most of our tours are in open air environments we simply ask that you be mindful of your fellow tour-goers and smoke downwind of them.  Where unsure, simply ask one of the tour personnel and they will direct you to an appropriate area.

What happens if my tour is cancelled?

Tour suppliers reserve the right to cancel tours in accordance with their operating requirements, due to inclement weather or other events beyond their control.  If a tour is cancelled, Premier Attractions or an agent of the tour will contact you to attempt to re-book for the same or a similar tour.  If an alternative tour is not available or this is not feasible or acceptable to you, Premier Attractions only liability will be to ensure that you receive a full refund for the amount received from the booking.

Are there age or size limits for tours? How strict is the enforcement?

Yes, some tours have limits on the age or size of participants.  All restrictions for each tour will be clearly detailed in their respective ‘Important Additional Information’ section.  These restrictions have been established for your safety and to ensure that we are able to offer the best tour experience possible to all.  The limits are therefore, strictly enforced and in some cases, proof of age or size may be required before a person will be permitted on tour.

How do I change my reservation? Can I reschedule or cancel my tour?

If after your booking has been confirmed, you wish to reschedule to an alternative tour date or time, you may do so subject to availability and with no change fees.  Simply contact us at (246) 426-0182 or (246) 266-0182 or concierge@premierattractions.bb  and we will assist.

If after your booking has been confirmed you need to cancel your tour, your cancellation options and applicable fees are stated below.  Notice of cancellation after payment confirmation must be made by email to concierge@premierattractions.bb; Subject heading Cancellation.

  • 4 days (96 hrs) notice: Full refund – No penalties, once we receive notification 4 days (96 hours) in advance of your scheduled tour or activity date.
  • Within 4 days (96 hrs): 25% cancellation fee
  • 24-hours or less: No refund

Is it possible to do more than one tour in a day?

Yes, dependent on the duration of your chosen tours you can schedule multiple tour experiences in one day.

In addition our Tour Specialists can tailor-make unique tour combinations for groups, allowing for maximum enjoyment of multiple activities in one fun packed day… explore the island on a 4×4 Island Safari, stopping off at a Bajan rum shop or two to practice the local lingo or delve underground at Harrison’s Cave or underwater on Atlantis Submarine, not to forget some good ole rum appreciation and mixology at the world’s oldest rum – Mount Gay Rum or a fabulous relaxing day on the links at Barbados Golf Club or sailing on a Tiami catamaran to snorkel with sea turtles.  There are so many possibilities…we can’t wait to see which ones you choose!

I have a rental car; can I opt out of transfers? And will it cost me less?

Yes, you may opt out of all tour transfers with the exception of the 4×4 Island Safari and the Mount Gay Rum Cocktail Tour. Coach transfers may pick up from 3 – 4 properties before reaching the designated tour departure point and vice versa on the way back; if you wish to avoid this you can opt to drive yourselves.

Dependent on the selected tour, driving yourself will save between BD $10 | US $5 up to BD $35 | US $17.50 per person in your party… simply get good directions, remember we drive on the left of the road in Barbados and leave with sufficient time to ensure you don’t miss your check-in!

Important: We highly recommend, should you intend to let ‘loose’ a bit and have a few drinks, that you utilise the round trip transportation as your designated driver.

How far in advance do I need to secure my booking to get the Early-Bird rate?

The Early-Bird rate is applicable when bookings are made and payment received two (2) weeks prior to the advised arrival date or first tour date.

Will the tour still go if it rains?

Yes.  We do get our share of ‘liquid sunshine’, however unless it presents a danger to passenger safety our tours will operate as scheduled.  Most times these showers are intermittent at best however if you are hesitant you can reschedule your tour for another day.


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